Deposits and hotel info

Deposit

Let us confirm the reservation with a small deposit so we can guarantee you the booked package. To avoid annoying credit card numbers, please use the form here for secure payment of the deposit.

Arrival

Our Hotel Muchele is located in the village Postal, near Merano. From the highway through Tyrol in Austria to the Italian border and continue on the motorway (A22) to Bolzano South. Here, take the highway MeBo towards Meran and after about 20 km take the exit Lana–Postal. Follow signs for Postal, turn right at the crossroads towards Bolzano, after 200 meters you will see on the left the driveway to your Muchele.

    

Muchele Carefree Package for Night travelers - please register to enjoy all the benefits:

Early check-in from 8:00 AM, free mobility from Brenner (train), room priority (not guaranteed), Italian breakfast - cappuccino & brioche, provided bath bag, luggage service, cancellation within 10 days before arrival, late check-out (on request), small surprise beauty case.

Travelling by plane

There are numerous airports around South Tyrol from which we can be reached in a short time.
Bolzano airport - direct flights with SkyAlps: With South Tyrol's airline SkyAlps you can fly directly to Bolzano - from Berlin, Hamburg, Kassel, Düsseldorf, Stuttgart, London, Copenhagen, Antwerp and other European airports. Further information can be found at www.skyalps.com.
Please note: There are no taxis on stand-by at Bolzano airport. We will be happy to organise a return transfer for you.

Billing data

Hotel Muchele GmbH, Maiergasse 1, I-39014 Burgstall

VAT IT00635220213,

Bank Account: Raiffeisenkasse Lana / Burgstall, IBAN: IT 56 C 08115 58711000308004781, BIC/ SWIFT: RZSBIT 216 14

Cancellation

Free cancellation up to 1 day (New Year's bookings from December 26th to 14 days) before the start of your holiday.

For the next year apply our original cancellation conditions. Cancellations are always unpleasant – for you as well as for us. We therefore ask for your understanding and would like to inform you in advance. The right of withdrawal as laid down in the Consumers’ Code is not contemplated – however, we are willing to apply the following conditions for withdrawal: We charge 100% of the breakfast price (cancellation fee 21 days before arrival). In the case of early departure of the guest, the guest is asked to pay the price for the days spent and to pay 100% of the price of the agreed remaining but unused services. Notification according to Part III, Title III, Section I, of the Consumer Protection Code (GvD 206/2005)

We are happy to offer you the MUCHELE travel cancellation insurance.

So you can protect yourself from unforeseen surprises and it does not hurt.

Cancellation insurance

It is possible to sign a travel cancellation insurance from the “Europäischen Reiseversicherung”. You can book it here.

Check-in – 03.00 p.m.

If you will not be able to have dinner on arrival day until 08.00 p.m., please let us know in advance.

Check-out – 11.00 a.m.
Children’s discounts

Including half board staying in parents' room:

0-0,9 years free | 1-3,9 years 70% discount | 4-9,9 years 60% discount | 10-13,9 years 50% discount | Children up to 14 years 40% discount

Charging station for electric cars

We offer a modern infrastructure for electric vehicles to provide you with a sustainable and comfortable travelling experience. With a total of five charging stations, we are prepared to charge all types of electric vehicles. Billing is per kilowatt hour (kW), which ensures transparent and fair billing.

Dogs

Of course you may bring your friend with you (except in our Much Living Penthouses). We charge for your dear companion per day € 35.-/ € 50 our Moroso Penthouse (without any food). A cozy dog blanket, bowl and a little surprise awaits your little treasure. Thank you for understanding that your dog is not allowed in the spa area, on the lawn and (only during dinner) in the dining room, restaurant and on the terrace. For breakfast he is welcome to join us on reservation, we will prepare a nice table on the hotelbar side :) Together we reserve the right to make any necessary only on departure additionally. Thank you for your understanding. :)

Garage

€ 12.- per day

Payment methods

Cash, debit card: Maestro, credit cards: Visa, MasterCard

Errors, program changes and price changes excepted!